Tech Support Representative (Full-Time WFH)

Tech Support Representative (Full-Time WFH)

Location: Remote (Alorica – Account Based at Cyberpod Centris, EDSA, Quezon City)
Employment Type: Full-Time, Permanent
Work Setup: 100% Work-from-Home
Salary: Up to PHP 28,000 - PHP30,000

Join Our Team as a Tech Support Representative (Work-from-Home)

Ready to start your career from the comfort of your home? At Alorica, we’re hiring Tech Support Representatives who are great communicators and eager to help others. No experience? No problem. We provide full training to help you succeed.

What You’ll Do
Assist customers remotely through phone, chat, or email
Troubleshoot technical issues with apps, devices, or services
Guide users step-by-step through solutions in a clear and simple way
Accurately document customer interactions
Escalate complex issues to the appropriate team
Maintain high customer satisfaction and service quality

Who We’re Looking For
No previous BPO experience required
Strong English communication skills (written and spoken)
Open to high school graduates, senior high graduates, college level, or college graduates

Must have a quiet and professional home workspace
Tech-savvy or willing to learn basic troubleshooting
Willing to work on shifting schedules, weekends, and holidays

Must be based in the Philippines