SALES ADMIN

Client Management (B2B/B2C):

• Email product list and offerings to clients.
• Receive client orders/requirements and manage communication.
• Coordinate with purchasing and inventory teams to ensure product availability.
• Finalize order requirements and pass on details to purchase.

Order Fulfillment:

• Manage the process of receiving items and generating receiving reports.
• Communicate effectively with Accounts Payable (AP) to ensure all items are processed correctly.

Sales and Inventory Management:

• Identifying new clients, building customer relationship, conducting market research, presenting products, closing deals, and managing sales territory, often requiring travel and self-motivation.
• Consistently make the kind of effort necessary to accomplish sales goals.
• Monitor orders and inventory to maintain stock levels and prevent shortages.
• Handle the packing and release of products as per sales orders.
• Ensure inventory data is up to date in the system.
• Monitor product delivery and distribution, ensuring products are on schedule.

Operations:

• Communicate effectively with internal teams and clients to streamline sales operations.
• Ensure all relevant operations such as FDA certification, labels, and packaging are in compliance.
• Support in managing online shops and ensure order processing is smooth.
• Arrange product displays to maintain the overall cleanliness and organization of the ANFI Retail store and ANFI Warehouse.
• Representing the company at industry events, conferences, trade shows and etc. to promote products and generate leads.

Marketing:

• Conduct market analysis to identify customer needs, market trends, and competitor activities to find new opportunities. 
• Create, implement, and monitor marketing and sales campaigns to increase brand awareness, attract customers, and drive sales. 
• Oversee the development and creation of promotional and marketing materials, including digital and traditional content. 

Administrative Support:

• Maintain and update sales records.
• Monitor the Anfi retail store, report suspicious activity, and follow store security policies to prevent theft.
• Support the sales with customer inquiries, order tracking, and other administrative duties.
• Handling customer complaints and resolve issues in a professional and timely manner.
• Preparing sales report for management.