Head of Customer Support (SaaS)

🌟 We're Hiring! ELITE Customer Support Leader (SaaS)

$3,000-$4,000/month | Remote | Full-Time

We are looking for a Customer Success mastermind who thinks like a CEO.

You'll be:
- Building a world-class support organization from scratch
- Directly impacting revenue through retention strategies that actually work
- Leading A-players hungry to learn from the best
- Working with C-suite to shape product roadmap

❌ Red flags we DON’T want:
× "Learning on the job" types
× Order-takers waiting for direction

✅ Green flags that EXCITE us:
✓ You've turned around failing support teams
✓ You see support as a profit center, not a cost center
✓ Real estate/PropTech experience (huge plus!)

This role fills FAST! Top performers only.