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Customer Service Representative

Salary: Salary to be discussed
Posted 10 months ago
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Job Description:

Customer Service Representatives support customers through various communication channels—such as phone, email, chat, and social media—to ensure a seamless, positive service experience, handling inquiries, orders, complaints, or scheduling depending on the account specifics

Requirements:
At least high school diploma, with many campaigns preferring college graduates or related educational background . Experience: Ranges from fresh graduates (0 months BPO experience accepted) to candidates with 1–2 years of BPO/customer service experience, depending on the account . Communication: Excellent verbal and written English communication; active listening and empathy are essential Technical Skills: Proficient in using CRMs, phone systems, call center platforms, MS Office, and quick to learn new software tools Recruit.net . Soft Skills: Strong attention to detail, problem-solving, multitasking, adaptability, time management, conflict resolution, empathy, and professionalism
Job Details:
Category: 
Salary: Salary to be discussed
Type: Full Time  - 
Location: Taguig
With Upfront Fee(s): 
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