We are looking for a friendly, professional, and customer-focused individual to join our remote retail team. As a Customer Service Associate, you will be the first point of contact for our customers, assisting them with inquiries, orders, returns, and product information. Your role is essential in delivering a positive shopping experience and ensuring customer satisfaction.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, chat, and social media

• Assist customers with product information, order placement, tracking, returns, and exchanges

• Resolve customer issues efficiently while maintaining professionalism and empathy

• Document and update customer interactions accurately in the system

• Collaborate with the retail and logistics teams to ensure smooth operations

• Provide feedback on customer trends and potential improvements

Qualifications:

• Previous experience in customer service, retail, or e-commerce preferred

• Excellent verbal and written communication skills

• Strong problem-solving skills and attention to detail

• Ability to work independently in a remote environment

• Friendly, patient, and customer-focused attitude

• Comfortable using computers, email, and customer service software

The Business Sales Representative is responsible for promoting and selling products or services to potential and existing clients. You will handle customer inquiries, identify their needs, and provide solutions that meet their business goals while ensuring an excellent customer experience.

Key Responsibilities:
✅ Handle outbound/inbound sales calls to promote client products or services
✅ Build and maintain strong customer relationships
✅ Meet or exceed daily and monthly sales targets
✅ Identify customer needs and recommend appropriate solutions
✅ Accurately document transactions and maintain account records
✅ Collaborate with team members to improve sales strategies and results

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.

Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly*)

Responsibilities:

• Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
• Generate patient letters / reports
• Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
• Adhere to all HIPAA guidelines and policies

Med-Metrix is seeking a detail-oriented and analytical Medical Claims Analyst to join our team. In this role, you will review and process medical claims to ensure accuracy, compliance, and timely reimbursement. You will play a key part in supporting our healthcare clients and delivering exceptional revenue cycle management services.

We have available Day Shift & Graveyard Accounts! - For Insurance, Financial, Collection and Travel accounts. Earn ₱24,000 – ₱26,000 Monthly Salary Plus ₱3,000 – ₱4,000 Performance Incentives +10% Night Differential EXL Offers You Top-Notch Benefits: ✅ Premium HMO on Day 1 – includes 2 dependents ✅ Early Retirement Benefit ✅ Paid Leaves & Allowances ✅ Fast & Hassle-Free Hiring Process