Sales Associate (Mac Expert)

Job Summary:

We are seeking a dynamic Sales Associate / Mac Expert to drive sales, provide expert guidance on Apple products, and deliver exceptional customer experiences. The ideal candidate combines technical expertise in macOS and Apple hardware with strong retail and interpersonal skills.

Key Responsibilities:

• Assist customers in selecting Apple products and accessories based on their needs.

• Provide in-depth demonstrations of macOS, iOS, and Apple ecosystem features.

• Troubleshoot and resolve basic hardware and software issues for Apple devices.

• Offer technical support, advice, and training to customers on Mac usage.

• Maintain up-to-date knowledge of Apple product lines, promotions, and updates.

• Process sales transactions accurately and efficiently.

• Ensure merchandise is properly stocked, displayed, and maintained according to store standards.

• Participate in team meetings, trainings, and continuous learning opportunities.

• Build strong customer relationships to drive loyalty and repeat business.