Login your account to apply.
Administration & Office Support > Data Entry & Word Processing
CSR
Salary: $6 PER HOUR
Posted 8 months ago
Login your account to apply.
Job Description:
Answer inbound calls, emails and/or live chats from customers professionally and courteously.
Provide accurate information about products, services, accounts, billing, and technical support.
Troubleshoot customer issues, investigate and resolve complaints, escalate when necessary.
Process orders, payments, returns, account changes or cancellations as required.
Maintain and update customer account records, notes and databases.
Strive for first-contact resolution and ensure customer satisfaction.
Assist with other customer service or administrative tasks as required.
Requirements:
Minimum educational attainment: High School /Senior High School graduate (or equivalent); completion of college or at least 2 years of tertiary education is preferred.
Excellent verbal and written English communication skills.
Strong computer literacy and familiarity with MS Office, CRM / ticketing systems, internet navigation and data entry.
Customer‐focused attitude, with ability to build rapport, listen actively, empathize, and help resolve issues.
Ability to multitask, manage time effectively, work under pressure and meet performance targets.
Flexible to work in shifting schedules, including nights, weekends and/or holidays, as required.
Prior BPO or customer service experience (voice or non-voice) is an advantage; some roles may accept fresh graduates.
Job Details:
Category: Administration & Office Support > Data Entry & Word Processing
Salary: $6 PER HOUR
Type: Part Time - Hybrid (Work from Home and Onsite)
Location: North Granby, Connecticut, United States
With Upfront Fee(s): No
CLOSE
HappeeAntz
© 2026 AntWorks. All rights reserved.