Customer Service Representative

Infosys BPM is actively hiring Customer Service Representatives for our Clark, Pampanga site.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving concerns, and delivering a high level of support through phone, email, or chat. You will represent client brands with professionalism and empathy while ensuring customer satisfaction and maintaining service quality standards.

We offer a dynamic and growth-oriented work environment with competitive benefits designed to reward performance and promote career development.

Compensation and Benefits:
• Competitive salary: PHP 32,000 to 42,000 (based on tenure and skillset)
• Quarterly performance incentives
• Annual appraisal and salary increase
• HMO coverage on Day 1, inclusive of 2 free dependents (pre-existing conditions covered)
• 15% night differential
• Fixed weekends off (Saturday and Sunday)
• No required overtime
• Paid vacation, sick, and personal leaves (convertible to cash or carry-over)
• Group life insurance
• Access to onsite facilities including gym, game and chill zone, nursery room, KTV lounge, and complimentary coffee